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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
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Going through Paypal payment, their system wouldn't accept my password till I changed it, by which time my order was listed as unpaid in my order list. Following the FAQ here I sent an email to Renderosity with the payment details from Paypal. However it has not been acknowledged yet by Renderosity, almost 20 hours later now, and the item is still listed as unpaid.
Your assistance would be appreciated with the mail to Renderosity duplicated below.
To: store@renderosity.com
Have originally had problems with logging into PayPal, have now sent payment for $16.91 for:
Order#: 111834813
Date: 2010-10-12
Status: Unpaid,Unshipped
Gift Certificate $10.00
Date Items Ordered: Qty: Price:
10/12/2010 PoseMorphLoader (Download Pending) 1 $29.90
Item(s) Subtotal: $29.90
Shipping & Handling: $0.00
Taxes: $0.00
Coupon: $-2.99
Total: $26.91
Thank you very much.