yapaplukon opened this issue on Oct 23, 2010 · 4 posts
yapaplukon posted Sat, 23 October 2010 at 1:47 PM
Hi,
Since last month now I don't receive coupon newsletter anymore...
I did not see the 10-10-10 coupon in my mailbox.
I verified the spam box . . . You're not in it.
Why is that so ?
Thanks.
StaceyG posted Sat, 23 October 2010 at 2:15 PM
Hello,
Please be sure that you have added Renderosity emails as a valid contact. I'm not showing a bounce for your email on our end.
yapaplukon posted Sat, 23 October 2010 at 3:43 PM
I did... Until the end of september i received newletter emails.... Not anymore...
If a spam email arrives it directly goes to the spam box. Even if the sender is untrusted or anything.
I don't understand what's happening
StaceyG posted Sat, 23 October 2010 at 6:19 PM
You might contact your email provider to see if you can get some information. Our logs are not showing a bounce back so on our end it appears to have sent to you successfully