blazewolf01 opened this issue on Oct 28, 2010 · 18 posts
blazewolf01 posted Thu, 28 October 2010 at 2:19 AM
I am able to download the files per se but all of the zip files are broken on two different computers with two different unzipping programs. I tried products from 3 different vendors, the first two I hadnt downloaded before but the third I have downloaded before. Tried that one as a test. Whats going on? I am able to repair the file somewhat but I get only some of the files. Please help ASAP
talissar posted Thu, 28 October 2010 at 3:41 AM
I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.
rbowen posted Thu, 28 October 2010 at 4:09 AM
Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.
I am having the same problem- all of my downloads are completing at about 7MB! Is there a problem at Rendo which is causing this?
blazewolf01 posted Thu, 28 October 2010 at 5:00 AM
Thats my guess. Unfortunate that its happening but at least its not just me. I got up entirely too early (3am EST) because I was inspired to actually work on something and was blindsided!
brodiss posted Thu, 28 October 2010 at 6:10 AM
Quote - > Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.
I am having the same problem- all of my downloads are completing at about 7MB! Is there a problem at Rendo which is causing this?
I think there must be a problem at Rendo as I have been experiencing this problem also. I first encountered it just after midnight - came back to try again several hours later but the same error is still occurring.
dorkati posted Thu, 28 October 2010 at 6:16 AM
Just wanted to start a topic about same problem...all downloads stopped at 6.9 Mb
But I have another problem, with 30% coupon I got only 21% from purchase...just counted
I hope later can download them
hornet3d posted Thu, 28 October 2010 at 6:34 AM
Same problem here except I ordered 4 programs and only 2 download. Interesting point is that the two that download are below the 6MB size. The other two are in the 22MB region and both fail at the 6.5 - 6.8Mb mark.
I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 - Ryzen 9 5900HX, with 64 gig ram and 3 TB storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU . The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.
SIGMAWORLD posted Thu, 28 October 2010 at 7:23 AM
I have the same problem.
Four times tried to download a file. With 6.9 megs of the download process is aborted.
DigitalOrigami posted Thu, 28 October 2010 at 8:01 AM
Add me to this list. Downloads stop at 6.9 Mb. Using Safari on a Mac.
EnaR posted Thu, 28 October 2010 at 8:13 AM
I bought 2 Items this morning, when I came from work download went way too quick, but I was tired and went to bed.......
Now op and ready to play I unzip my new items, but it seems that the 2 large zips of my second item are damaged.
I return to my account for another download... seems that I'm unable to download more that 6,93 and 6,94 MB of the zips........ after another try in OE 8 I give it a try with Firefox - with the same result
KristiS posted Thu, 28 October 2010 at 8:44 AM
Thank you all for letting us know. I will forward this to one of our techs so they can have a look at it. I will come back in and respond once I have some more info or a resolve : )
Thank you for your patience and we are so sorry for any inconvenience.
dorkati, can you please provide me with the order # so I can have a look at this for you?
** **
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Packrat posted Thu, 28 October 2010 at 8:46 AM
Add me as well........downloads fail at about 6 megs......they were down foe service yesterday, I wonder if this is related. Trouble is; each failed download means one less time you can download the product.....they need to reset this or sometning.
Rat
P3Design posted Thu, 28 October 2010 at 8:50 AM
Yep me too, I was so excited and wanted to use what I have bought, but the zip files are all brooken. I downloaded them several times with Windows Explorer and Fire fox, but nothing seems to help :(((((
KristiS posted Thu, 28 October 2010 at 10:03 AM
Hello,
The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.
Thank you and have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
brodiss posted Thu, 28 October 2010 at 10:26 AM
Quote - Hello,
The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.
Thank you and have a wonderful day!
And thanks for looking into this for us all. :)
KristiS posted Thu, 28 October 2010 at 10:31 AM
No problem, we are truely sorry for any inconvenience.
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
EnaR posted Thu, 28 October 2010 at 11:56 AM
Thank you :thumbupboth:
Quote - Hello,
The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.
Thank you and have a wonderful day!
KristiS posted Thu, 28 October 2010 at 1:31 PM
You are very welcome : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story