Forum: MarketPlace Customers


Subject: What's Happening with My Request

BerdacheBear opened this issue on Jan 31, 2011 ยท 4 posts


BerdacheBear posted Mon, 31 January 2011 at 4:44 PM

Could somebody please check out the:

Refund Request Mavka Elven Hair posts?

I've had several posters comment, but I've not heard anything from Admin since I supplied the information you requested last Thursday.

I appreciate any assistance I can get with the original request.

Included with my original response, and the second response where I laid out the time line of postings, the comments that follow should help provide any other information you might need.

BTW, a credit to my account is acceptable in place of a refund through PayPal.

Thanx,

Marc


KristiS posted Mon, 31 January 2011 at 4:57 PM

Hello,

I am very sorry but I do not remember receiving anything.

Can you please provide me with all the information so I can assist you with this?

Please send an email to store@renderosity.com with all communications and info.

Thank you very much and have a great day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


BerdacheBear posted Mon, 31 January 2011 at 5:21 PM

Okay., Now, I'm getting a little annoyed.

If you look at and read the Refund Request for Mavka Hair thread, directly below this one, it is all there -- including your statement you had never received anything that time either.

I have sent requests to Store@; Admin@ and StoreStaff@. Never get a response. Even though your last response on this thread told me to use that in the future.

Has Renderosity deicded to just "stonewall" customers, until they give up trying to get help? I gave you the thread of Refund Request for Mavka Hair. How can you not go to that thread and get all the informaqtion you need?

I'm sorry if I sound angry, but frankly, I am upset and getting angry. I don't think I'm being treated fairly at all.

Marc


KristiS posted Mon, 31 January 2011 at 6:47 PM

Sorry, I have responded to your previous post.

Thank you and have a nice night!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story