sigilind opened this issue on Feb 09, 2011 · 4 posts
sigilind posted Wed, 09 February 2011 at 12:48 AM
Hi Kristi,
I have two problems with that Order:
I used my Render Rewards Code and it shows in the Order Details as you can see.
But the Total does show the full payment without the Render Gift Certificate of $7.12.
It should show $13.73.
The second Problem is that the Order did not process to Paypal.
I already know I can pay through Paypal manually, but first please clear what happend to my Render Rewards.
Because the Render Rewards account now shows Zero.
Best Regards
Sigmar
Order Summary
Order #: 111897680
Date: 02-08-2011
Status: Unpaid, Unshipped
Payment Method:
PayPal $0.00Gift Certificate $7.12
Item Quantity Price
DejaVu Hair (Download Pending) 1 $11.40
DM's Fantasy Musings (Download Pending) 1 $9.45
Item(s) Subtotal: $20.85
Shipping & Handling: $0.00
Taxes: $0.00
Coupon: $0
Total: $20.85
KristiS posted Wed, 09 February 2011 at 8:40 AM
Hello,
I have looked into this further and your Render Rewards did indeed apply to your order so the amount you need to send through paypal is $13.73.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
sigilind posted Wed, 09 February 2011 at 10:00 AM
Hi Kristi,
I did the manual transaction via Paypal:
Zahlung gesendet (Transaktionscode 1SM56715240475548)
Ursprüngliche Transaktion Datum Art Status Details Betrag 9. Feb 2011 Zahlung an Bondware, Inc Abgeschlossen ... -$13,73 USD
Best Regards
Sigmar
KristiS posted Wed, 09 February 2011 at 10:36 AM
Hello,
I have verified your paypal payment and marked your order as paid.
Your downloads are available to you now.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story