Forum: Poser - OFFICIAL


Subject: P7 crashes when I try to delete figure or object

sdsullivan opened this issue on Mar 12, 2011 · 13 posts


sdsullivan posted Sat, 12 March 2011 at 1:59 PM

Over the past day, I've developed a problem with P7 on my new Win7 computer.

When I try to delete a figure or object (or at least some figures or objects), the system crashes.

It also sometimes crashes just as a render finishes -- even an innocuous render with minimal figures and basic draft render settings.

The issue seemed to start yesterday, when 3 things of potential note happened:

  1. I installed a W7 update while running P7

  2. I installed an iTunes update while running P7

  3. I had an issue with a missing bump map - causing the program to slow and/or crash during renders -- repeatedly (until I figured a work-around)

My question for y'all is: Could any or all of these events somehow have corrupted some of the files Poser runs from?

And, if so, should I reinstall SP3 -- or the whole program -- or both?

If I do that, I'm assuming it'll only mess with the program files, not my runtime.  (Which I'd hate to lose; lot of stuff there.)

Or, if not, what should I do?

 Stephen D. Sullivan

www.stephendsullivan.com

Adventure guaranteed.  (Monsters optional.)


JimTS posted Sat, 12 March 2011 at 2:12 PM

Unhide System Files Show hidden folders in your explorer tools options (should be available in W7)

Search your application data folder for a Poser.ini file and delete (Poser will rebuild it and save on closing)

Also clear your Poser temp dirs.

A word is not the same with one writer as with another. One tears it from his guts. The other pulls it out of his overcoat pocket
Charles Péguy

 Heat and animosity, contest and conflict, may sharpen the wits, although they rarely do;they never strengthen the understanding, clear the perspicacity, guide the judgment, or improve the heart
Walter Savage Landor

So is that TTFN or TANSTAAFL?


sdsullivan posted Sat, 12 March 2011 at 5:04 PM

Where are the temp dirs?

I've cleared the library and UI xml files along with the ini.

I didn't see anything in the 2 temp directories I looked in that screamed "poser."

 Stephen D. Sullivan

www.stephendsullivan.com

Adventure guaranteed.  (Monsters optional.)


sdsullivan posted Sat, 12 March 2011 at 5:09 PM

Just killing those 3 doesn't seem to have done it.

When I try to delete the starting figure, I get the confirmation message, and then the whole thing freezes.

"Are you sure you want to delete the current figure?"

Followed by:

"Poser executable file is not responding."

And then a "wait" or "end" option.

 Stephen D. Sullivan

www.stephendsullivan.com

Adventure guaranteed.  (Monsters optional.)


JimTS posted Sat, 12 March 2011 at 6:17 PM

Look in your edit>preferencetab in poser

also are you installed to programs dir (default still)

if so yeah reinstall to a separate partittion or drive so Posers brute force searcher won't  search your C: drive on the first reference failure

A word is not the same with one writer as with another. One tears it from his guts. The other pulls it out of his overcoat pocket
Charles Péguy

 Heat and animosity, contest and conflict, may sharpen the wits, although they rarely do;they never strengthen the understanding, clear the perspicacity, guide the judgment, or improve the heart
Walter Savage Landor

So is that TTFN or TANSTAAFL?


sdsullivan posted Sat, 12 March 2011 at 7:13 PM

Okay, so the temp directories can be cleared from Poser itself?

I've got the program installed directly to C -- C/Poser7 or whatever -- as people told me letting Windows stick it in with the progam files would cause problems, potentially.

Not entirely sure what you're saying I need to do at this point.

Should I run SP3 again, or will I have to reinstall from the ground up (after having "hidden" the current runtime somewhere else)?

Is hiding the current huge runtime -- moving it to a new folder -- necessary?

Just trying to be completely clear before "surgery."  So, steps -- and confirmation -- appreciated.

 Stephen D. Sullivan

www.stephendsullivan.com

Adventure guaranteed.  (Monsters optional.)


onnetz posted Sat, 12 March 2011 at 7:53 PM

Actually I think putting poser somewhere other than where win 7 wants to put it will cause problems. Not the other way around.  V4 not installed in the same path as poser itself can cause problems.

Two things that usually cause problems are file searching and admin rights. You said you were having problems with it searching for a file, so thats where I would start as far as solving whats wrong.

 

Handle every stressful situation like a dog.

If you can't eat it or play with it,

just pee on it and walk away. :-)

....................................................

I wouldnt have to manage my anger

if people would manage their stupidity......

 


infinity10 posted Sat, 12 March 2011 at 8:52 PM

update your graphics card driver and see if this cures the woes

Eternal Hobbyist

 


sdsullivan posted Sat, 12 March 2011 at 8:54 PM

The problem seemed to start when I used a PoserPro floor figure, which the creator of that set later told me I shouldn't have used with P7.

It started looking for a bump map it couldn't find, and that jammed the machine first -- but stopped when I put a fake bump map in the path it wanted (which was just the texture file).

But by then, I'd crashed it a few times, and apparently the damage was done.

It started with me just not being able to kill that floor figure, but has since spread to any figure.  I can't even "switch out" figures -- say Michael for Vicki -- at this point.

V4 is in the same path as the poser files -- on the raw C: drive.  No problems with Vicki so far.

Sounds like I should try just reinstalling the SP next.

The question is, should I move my current runtime before I try it?

 Stephen D. Sullivan

www.stephendsullivan.com

Adventure guaranteed.  (Monsters optional.)


infinity10 posted Sat, 12 March 2011 at 9:31 PM

no harm in backing up the runtime

Eternal Hobbyist

 


sdsullivan posted Sat, 12 March 2011 at 9:53 PM

Quote - no harm in backing up the runtime

Good point.

Doing that now.  Scheduled it for every week.  (Been meaning to do that.  Now I have an excuse.)

 Stephen D. Sullivan

www.stephendsullivan.com

Adventure guaranteed.  (Monsters optional.)


Medzinatar posted Sat, 12 March 2011 at 10:23 PM

Some people have problem you mention when "Max undo levels" is to high.

I think the default is 100, but personally think anything over 10 is too much.

Also should clear undo cache if you change number



sdsullivan posted Sat, 12 March 2011 at 11:35 PM

100 levels of undo?  That's crazy. That's what versions are for, IMHO.

I'll check that next time I use the program.

Thanks for all the advice, everyone.  It's nice to know when you get stuck, you're not alone.

Re-installing SP3 seems to have done the trick.

With it, I was able to pose and delete figures again.

I even went back to the "problem" file and deleted the problem floor figure.  Hopefully, that's the end of that.

And all of your advice has been very helpful, and will continue to be in the future.

I appreciate it.

If helped out here, and you want to send me a private message, I'll send you a code to get one of my e-books for free.

Again, thanks.

Hopefully, it's smooth rendering from here on out.

 Stephen D. Sullivan

www.stephendsullivan.com

Adventure guaranteed.  (Monsters optional.)