SetoKaiba opened this issue on Mar 24, 2011 · 8 posts
SetoKaiba posted Thu, 24 March 2011 at 8:37 AM
Hello Rendero team. I bought a software/tool some time ago here on Rendero. Now my registration code which was temporary stopped working. I contacted the vendor twice, here on Renderosity with site mail and with an email, so that he could send me my permanent code but I did not get an answer until now. Can you provide any help?
KristiS posted Thu, 24 March 2011 at 9:15 AM
Hello,
Can you please provide me with the order # so I can try and contact the vendor on your behalf?
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
SetoKaiba posted Thu, 24 March 2011 at 9:52 AM
Yes of course, the order ID is: 111904957. Thanks in advance.
KristiS posted Thu, 24 March 2011 at 11:01 AM
Thank you! I am going to contact the vendor on your behalf.
Please let me know if you do not hear back from him within 3 full usiness days.
Have a great day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
SetoKaiba posted Thu, 24 March 2011 at 11:04 AM
Okay, I will. And to you too.
KristiS posted Thu, 24 March 2011 at 1:14 PM
Sorry, I just looked into this again and found your registration key is in your account.
If you click on the order #, you will see the product and the doownload link beside it.
The key is directly under that.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
SetoKaiba posted Thu, 24 March 2011 at 2:04 PM
Definately a sign I should wear my glasses more often. The vendor has replied to me too by the way. I have not seen it before, so sorry for the trouble. Thank you for your support, customer is happy again :D
KristiS posted Thu, 24 March 2011 at 2:29 PM
You are very welcome : )
Have a great day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story