DMM opened this issue on May 10, 2011 · 7 posts
DMM posted Tue, 10 May 2011 at 6:08 AM
My Vue 9 xStream installs (Vue 9 32 and 64 bit) got into a confused state so I uninstalled both and reinstalled just the 64 bit.
However, it's in exactly the same state as before, even down to what collection branches were open last time I used it. Some collections seem to be empty, some point to the 32 bit install (which now doesn't exist).
How can I purge my system of all Vue info so that I can reinstall a fresh Vue install as though it were the first time I ever installed it? All I want at this stage is a basic default install with all the default collections etc, however I cannot lose the previous install hangover.
I tried manually deleting all folders & reg entries, and also used a Windows cleaner called CCleaner (the install program wouldn't even run until after I used this).