Forum: Suggestion Box


Subject: Purchase downloads.

MagnoliaMoonElf opened this issue on May 12, 2011 · 20 posts


MagnoliaMoonElf posted Thu, 12 May 2011 at 11:12 PM

I have noticed that quite alot of my purchases are no longer available for download and the orders are not showing at all.

I think that the  purchase's I made should be available for  download when ever I need to. (I actually thought that I could , and got a rude awakening.)

I recently lost everything and I can't find many of my purchase's even though I have the order numbers. I have contacted the vendors hoping for some response. Some have responded, some have not.

I am very upset about this. Even though I had backups they are gone due to circumstances beyond my control.

Maybe this would be something that could be made to happen for customers who spend hard earned money and can't afford to repurchase items they have already bought.