MyCleverName opened this issue on May 21, 2011 · 5 posts
MyCleverName posted Sat, 21 May 2011 at 6:19 AM
Regarding order #111947218:
I would like to rescind or amend the order.
As I was placing the order, priced at $63.39, the time limit switch over at the top of the hour (12:00 p.m. CST) and reset the price to $88.51 as I was applying the credit information. I didn't imagine that would happen during THAT phase of a transaction.
I am willing to accept the transaction only at the original discount price, but NOT at the full price. A $25.00 difference is nothing to sneeze at.
I haven't downloaded any items, yet. Please respond with a solution to:
oilscum@yahoo.com
BlakeM posted Sat, 21 May 2011 at 12:02 PM
When the office opens back up on Monday, someone will take a look into your request and let you know something. Sorry for the inconvenience.
Thanks,
Blake
Marketplace Admin.
MyCleverName posted Sun, 22 May 2011 at 4:30 AM
And I forgot to mention, it ignored my 15% Off coupon: 052011B15P10
:(
P.S. thanks for the response, BlakeM :)
BlakeM posted Sun, 22 May 2011 at 11:40 AM
Hi,
We are sorry for the inconvenience caused by all of this. When our staff looks into the refund request, they will check on this as well.
Have a great day!!
Blake
Thanks,
Blake
Marketplace Admin.
KristiS posted Mon, 23 May 2011 at 9:59 AM
Hello,
I have responded to the email you sent into admin@renderosity.com.
Thank you and have a nice day!
Kristi
Community Relations Specialist
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