I emailed Rendo about a refund I received, & received an answer, I replied to that answer with a question, as I cannot find the area alluded to, but have not received any answer.

It was stated "As explained on the credit" - for future reference, where would I see this explanation, I cannot find it anywhere in my account. The only reference to the credit I can find is under reports>credit account & there is no explanation there. So could someone point to where this is.

Thanks

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