Phoenix1966 opened this issue on Jun 07, 2011 · 4 posts
Phoenix1966 posted Tue, 07 June 2011 at 1:00 PM
I purchased a product this morning (order # 111957116) and used some of my Store Credit to pay for it (the amount was deducted correctly), but the item has been listed as "Download Pending" in my account .
Any help would be appreciated.
Thanks!
KristiS posted Tue, 07 June 2011 at 1:07 PM
Hello,
I was able to verify your payment and mark your order as paid.
Your downloads are available to you now.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Phoenix1966 posted Tue, 07 June 2011 at 1:17 PM
Thanks so much!
KristiS posted Tue, 07 June 2011 at 1:30 PM
You are very welcome : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story