HeavyRay opened this issue on Jun 22, 2011 · 3 posts
HeavyRay posted Wed, 22 June 2011 at 9:03 PM
Is there a formal process wherein SOMEONE is responsible for monitoring the 'payments' mailbox? I ask because on several occasions (I think this is my third or fourth), two days have elapsed after I have paid via PayPal (using the email method of payment) and the order is never marked as 'paid' (unless I make a posting here or send a followup email.) I would think there exists some procedure wherein 'payments@renderosity.com' is checked periodically during the day for payments received... Would you mind sharing how/when things are actually done???
In any event, here's the latest tracking info from PayPal for Order 111962351:
Payment Sent (Unique Transaction ID # 5SK39761YV707401X)
Amount sent: -$67.83 USD
Fee amount: $0.00 USD
Net amount: -$67.83 USD
Date: Jun 20, 2011
Time: 18:31:29 PDT
Status: Completed
Tks,
Ray (HEAVYRAY)