Boni opened this issue on Jun 28, 2011 · 6 posts
Boni posted Tue, 28 June 2011 at 9:25 AM
After a whole day of offline for maintainence ... I can no longer log into my account at C3d. I've tried resetting my password and even three attempts brought up nothing. The site won't take my system generatind passwords any better than my original ... which was programed into my security program so I know it was the right password. Any suggestions?
Boni
Boni
"Be Hero to Yourself" -- Peter Tork
Rich_Potter posted Tue, 28 June 2011 at 9:29 AM
Suggestion one - Contact Christie at support@cornucopia3d.com
Suggestion two - Wait a little bit if possible, there are probably some issues and the support address is probably flooded with similar problems.
Boni posted Tue, 28 June 2011 at 9:35 AM
Thankds for aquick reply. I can finally log on ... but I can't access "edit my profile" to edit my password. I'll try to be patient. I just need to get some help with the latest competition. :)
Boni
Boni
"Be Hero to Yourself" -- Peter Tork
bruno021 posted Tue, 28 June 2011 at 10:34 AM
Empty your browser cache, it should do the trick.
raffyraffy posted Tue, 28 June 2011 at 10:45 AM
Hi,
you have to not use the cut/paste for the password! ;-)
Ciao, Luigi.
Boni posted Tue, 28 June 2011 at 7:40 PM
Cut and paste ... not a good idea, but actually it did work eventually. Thanks all. :)
Boni
Boni
"Be Hero to Yourself" -- Peter Tork