Forum: MarketPlace Customers


Subject: Double Order?

Andromus_Magnus opened this issue on Jul 04, 2011 · 4 posts


Andromus_Magnus posted Mon, 04 July 2011 at 7:49 AM

Hello i have problems to complite my Order 111968275/1119682754

I have payed this Order with PayPal and now i have two accounts in my Order-List.

But it´ís the them Order. You can see it, when you look at the Price ($43.18).

In Order 111968275 it is payed, but are no items. In Order 1119682754 it is not payed, but her are the order items.

I have make only one Order.

Please repair this oder-problem

Regards

 

Andromus_Magnus


BlakeM posted Mon, 04 July 2011 at 1:36 PM

Order #111968275 it shows that the order was paid.

I cannot seem to find an Order #111968754 and might have already been removed.

Have a great day!!

Blake

Thanks,
Blake
Marketplace Admin.


Andromus_Magnus posted Tue, 05 July 2011 at 12:27 AM

Sorry it was a error in the Order-Numbers.

The correct Numbers are 111968275 and 111968274.

111968275 is payed, but are no items in it.

111968274 is nonpayed, but here are you can find the ordert items.

But, i have make only one order.

Please repair this order problem.

Regards

Andromus_Magnus


KristiS posted Tue, 05 July 2011 at 11:52 AM

Hello,

I have marked order #111968274 as paid and deleted order #111968275 since it was empty so you will no longer see it in your account.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

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