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Subject: Broken file in market place product downloads

wimvdb opened this issue on Jul 13, 2011 · 6 posts

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wimvdb ( ) posted Wed, 13 July 2011 at 8:29 AM · edited Sun, 03 November 2024 at 10:52 AM

Part 3 of "Masseuse" is broken.

I have tried to download it several times, but each time the download fails at the end.

All other items I purchased (much larger) downloaded without problems

Please correct this

Wim

KristiS ( ) posted Wed, 13 July 2011 at 9:28 AM

Hello,

Can you please provide me with the order # so I can look into this for you?

Thank you and have a nice day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

wimvdb ( ) posted Wed, 13 July 2011 at 9:34 AM

Order 111971575

My guess is that the file is corrupt (most likely for everyone)

KristiS ( ) posted Wed, 13 July 2011 at 9:45 AM

Thank you, I will look into this for you and send you a site mail as soon as this has been resolved:)

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

wimvdb ( ) posted Wed, 13 July 2011 at 2:02 PM

Any news on this?

KristiS ( ) posted Wed, 13 July 2011 at 2:49 PM

Hello,

I have sent you a site mail :)

Thank you and have a nice day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story