Prometheus273 opened this issue on Jul 31, 2011 · 8 posts
Prometheus273 posted Sun, 31 July 2011 at 3:36 PM
I had a problem with my library window and thought that maybe resetting the program to the factory state would help. I have since resolved the problem with the library window and was reconstructing my user interface preferences. Every time I tried to delete Andy, the program crashed. I added another figure, but when I tried to delete that one, the program crashed again. Seems I just cannot delete figures now. Has anyone had problems like this after resetting the program to the factory settings?
geep posted Sun, 31 July 2011 at 4:01 PM
Hmmm ... factory setting corrupted ??? ... maybe need to reinstall ??? :cursing:
Just a thought. 
cheers,
dr geep
;=]
Remember ... "With Poser, all things are possible, and poseable!"
cheers,
dr geep ... :o]
edited 10/5/2019
thefixer posted Sun, 31 July 2011 at 4:07 PM
Try deleting your Prefs files then restart Poser. A lot of these problems occur with corrupted prefs files..
When you restart it, Poser will rebuild the files..
Injustice will be avenged.
Cofiwch Dryweryn.
ratscloset posted Sun, 31 July 2011 at 6:05 PM
Also, check to make sure you still have the latest Driver for your Video Card.. recent Windows update rolled back my nVidia Driver for some reason.. (Vista system)
If you still have issues, contact Support and put Attn: John in the Subject (or sitemail me the Incident Number) and I will look into this for you.
ratscloset
aka John
Prometheus273 posted Sun, 31 July 2011 at 6:09 PM
How do you delete the preferences fiile?
I will check for the latest video driver ratscloset and follow your instructions if things don't work out.
I'll let you know.
Prometheus273 posted Sun, 31 July 2011 at 6:39 PM
I did a search and found out how to delete the preferences files.
I also updated to the latest video driver.
That did the trick. Thank you all!
jmper4 posted Sun, 31 July 2011 at 6:41 PM
Quote - How do you delete the preferences fiile?
http://support.smithmicro.com/cs/smkb.cfg/php.exe/enduser/std_adp.php?p_faqid=2076
Hope it helps.
jmper4 posted Sun, 31 July 2011 at 6:42 PM
Opps, you found it. :)