Aelfric opened this issue on Aug 16, 2011 · 6 posts
Aelfric posted Tue, 16 August 2011 at 3:27 AM
Hello,
The last newsletter I’ve received was on the 9th June.
My domain registration expired, and I had to re-confirm my email address. I’m getting the wishlist sale, bundle, and new products emails, but not the newsletters. I tried unsubscribing and resubscribing, to no avail.
Can you see if there’s something that didn’t get reset when I revalidated my email address.
Cheers,
Mark.
KristiS posted Tue, 16 August 2011 at 8:48 AM
Hello,
You did not have the newletter role so I gave it to you. You should start receiving the newsletter now. Please let us know if you do not receive them.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Aelfric posted Tue, 16 August 2011 at 5:33 PM
Thanks Kristi.
KristiS posted Wed, 17 August 2011 at 9:49 AM
You are very welcome :)
Have a great day!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Aelfric posted Mon, 29 August 2011 at 3:53 PM
Hi Kristi,
No luck—still no newsletters. Is there possibly some list of duff addresses my email was put on when a few emails got bounced in early June, and which revalidating my email didn’t clear?
Cheers,
Mark.
KristiS posted Tue, 30 August 2011 at 1:20 PM
Okay, I think I finally fixed this for good..fingers crossed.
Please let me know if you do not receive any.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story