I had hoped this would be an easy fix, but I'm thinking it is more complicated.  Here goes nothin'...

Yesterday (8-19-11)I was making a purchase and didn't realize I entered my CC expiration date incorrectly until I got to the next page and was asked to fix the error.   I went back and fixed it and clicked to finalize the purchase, but I got a message that my CC was declined.  I knew before I purchased that there was more than enough to make the purchase so I went to double check my CC and the available credit showed that the amount for my MP purchase was in fact deducted.  I'm not sure what to do here because the Shopping Cart doesn't think I completed the transaction and did not provide DLs for the items.  However, I have been charged for them.  

Per the response I got back from Rednerosity Store Help, he said...

"When looking at your order, it seems as if you have downloaded all the problems correctly.  If you have any troubles downloading the products, please contact the vendor directly for customer support."

I haven't downloaded anything from yesterday's purchase as it did not take me to that page as an option, both items are still showing in my shopping cart.  The money went somewhere, but darned if I know where. 

I did as was suggested and contacted both vendors, but I honestly don't think they can help if the order didn't process correctly.

Any help would be appreciated.

 

CHEERS!