Dream9Studios opened this issue on Sep 14, 2011 · 4 posts
Dream9Studios posted Wed, 14 September 2011 at 3:55 PM
I can't find this product on my hard drive and when I try to download it, it says I've exceeded the number of allowed downloads. I need it for a render! Please help?
Order #111944742
Product is Showtime by designfera
Thank you.
KristiS posted Wed, 14 September 2011 at 5:06 PM
Hello,
I have reset your downloads for you as you requested.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
djmaksic posted Thu, 22 September 2011 at 8:02 AM
Can you please reset my download links for Order 112009387.
One package I was unable to download When I got message from server "You have exceeded the maximum number of downloads allowed for this product"
Thank's in advance...
Goran M.
KristiS posted Thu, 22 September 2011 at 9:58 AM
Hello,
I have reset your downloads for you so you can try again.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story