rf_schirmer opened this issue on Nov 01, 2011 · 6 posts
rf_schirmer posted Tue, 01 November 2011 at 7:21 AM
I have not changed my preferences, but I am no longer receiving any newsletters. The last one I received was on Oct 5. I am still receiving alerts for calendar events, wishlist items, and new products from favorite vendors, just not newsletters. I have checked my spam folder, they're not getting diverted there, they just don't seem to be coming at all. Could you look into this, please?
Thanks,
Robert
KristiS posted Tue, 01 November 2011 at 9:38 AM
Hello,
I have added the newsletter role to your account.
If you continue to have problems, please send an email to marketing@renderosity.com.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
pyrodragon-saint posted Wed, 16 November 2011 at 6:03 AM
I'm having the exact same issue. I tried clicking and unclicking the subscribe box to see if that helps. That was over a week ago. I'm getting everything but the Newsletter. I'm getting the daily digest and I didn't even click that to subscribe!!!
Jumpstartme2 posted Wed, 16 November 2011 at 10:34 PM
Pyrodragon-saint,
You are subscribed to the newsletter, so if you don't get one tomorrow {Thursday} please send an email to marketing@renderosity.com and let them know.
Thanks!
Jani
~Jani
Renderosity Community Admin
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thaaksma posted Thu, 17 November 2011 at 10:58 AM
@pyrodragon-saint - I'm showing that our weekly newsletter was successfully sent to your email address on November 16, 2011 at 3:33am (cst). I wanted to check in to make sure you've received.
If you're still having issues, you can sitemail me at 'thaaksma' or send an email to timh@renderosity.com
Thanks,
Tim
pyrodragon-saint posted Thu, 17 November 2011 at 9:19 PM
Got it. Thank you bunches! :D