Alethius opened this issue on Nov 04, 2011 · 5 posts
Alethius posted Fri, 04 November 2011 at 4:37 AM
Does it normally take more than 12 hours after ordering a download to actually get access to download it?
This is seriously messed up and I'm about to start raising hell to get my money back.
MacMyers posted Fri, 04 November 2011 at 6:43 AM
No... it's instantatious usually. Go out and look at your orders. You can DL from there. Should also get a confirming with linki within minutes. Are you sure you finished the process?
“So, roll me further B_t__h!”
SamTherapy posted Fri, 04 November 2011 at 6:56 AM
Depends if you're a new customer. If you're paying by CC yes, it can take a while.
Anyhow, contact the Store Staff and they'll advise you and if there's a problem, they'll do their best to sort it out.
Coppula eam se non posit acceptera jocularum.
JenX posted Fri, 04 November 2011 at 7:50 AM
Hey, Alethius,
We have nothing to do with the store here, so I'm going to move this thread to the Customer Service forum, where they'll help you out!
Jeni
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Knowledge is knowing a tomato is a fruit. Wisdom is not putting it
into a fruit salad.
JenX posted Fri, 04 November 2011 at 7:50 AM
JenX has moved this thread from the Poser forum to the MarketPlace Customer Support forum as of Friday, November 4, 2011 7:50 am.
Sitemail | Freestuff | Craftythings | Youtube|
Knowledge is knowing a tomato is a fruit. Wisdom is not putting it
into a fruit salad.