Forum: MarketPlace Customers


Subject: Order No. 112034652

wenke opened this issue on Nov 11, 2011 · 4 posts


wenke posted Fri, 11 November 2011 at 2:28 AM

Hi all,

I had problems with my IE and now I can't pay my order. :o( My instore credit is gone and the full price is open for pay.

Please help.

Thanks a lot and have a great friday.

Wenke


KristiS posted Fri, 11 November 2011 at 12:59 PM

 Hello,

Please log into your paypal account and choose the SEND MONEY option. 

Send the amount due to payments@renderosity.com . 

 Be sure to include your Renderosity order ID number and/or your Renderosity username so we are sure to apply payment to the correct order/customer.

Once you have completed the payment through paypal, send an email to store@renderosity.com letting us know your payment has been sent and we will go verify receipt of payment and manually mark your order as paid so that you can download your items.

Here is the link from our FAQ/Help area that will explain how to complete payment for your order with paypal if you should need further assistance with this.

http://www.renderosity.com/mod/service/index.php?questionid=619

Thank you for shopping at the MarketPlace!

Kind Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


wenke posted Fri, 11 November 2011 at 1:03 PM

Thanks Kristi :o) I'm on my way.

Wenke


KristiS posted Fri, 11 November 2011 at 1:06 PM

You're very welcome :)

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story