an0malaus opened this issue on Dec 30, 2011 · 4 posts
an0malaus posted Fri, 30 December 2011 at 1:37 AM
Mea culpa.
Due to force of habit, I let my normal download accelerator get its fumbling paws on the products in my last purchase (#112063999) and now have neither said purchased products nor available download attempts remaining.
Could you please reset the downloads?
Thanks.
Hope and happiness for the New Year to all the staff, vendors and members at Renderosity.
Verbosity: Profusely promulgating Graham's number epics of complete and utter verbiage by the metric monkey barrel.
KristiS posted Fri, 30 December 2011 at 9:31 AM
Hi,
Your downloads have been reset. Please try and download the file(s) again.
Also, please be sure to disable any download accelerator/manager as they do not work with our system.
If you continue to have problems, please contact store@renderosity.com for assistance.
Thank you and have a nice day!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
an0malaus posted Sat, 31 December 2011 at 2:38 AM
Cheers! :-D
Verbosity: Profusely promulgating Graham's number epics of complete and utter verbiage by the metric monkey barrel.
KristiS posted Tue, 03 January 2012 at 9:14 AM
You're welcome :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story