taoz opened this issue on Feb 13, 2012 · 9 posts
taoz posted Mon, 13 February 2012 at 2:23 PM
Whenever I search for an item on the account page and then click the link to the order it belongs to, I get this message:
"Order not found or you do not have access to view."
But the order is there and I can access it without problems on the page where all the orders are listed. Is this a bug or what?
KristiS posted Mon, 13 February 2012 at 3:12 PM
Hello,
The only way I can actually click on an order # is if I go to "orders' and click on an order # there.
I can click on the download links as well as the name of the product but not the order #s. Not from this page.
Warmest Regards,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
taoz posted Mon, 13 February 2012 at 3:32 PM
Hm, not sure if we're talking about the same thing? Here's a video that shows what I mean:
http://miscfiles.net/temp/0001/rraccsearch/
As you can see the order # is actually a link, but if I click it I just get an error instead of the order.
KristiS posted Mon, 13 February 2012 at 3:55 PM
Thank you for sending this to me as I thought you were talking about something else.
I have pointed the programmer to this thread so he can look into it.
Thank you again!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
taoz posted Mon, 13 February 2012 at 4:07 PM
OK, thanks! 
KristiS posted Mon, 13 February 2012 at 4:15 PM
You're welcome :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
KristiS posted Mon, 13 February 2012 at 4:25 PM
Hello,
This has now been fixed :)
Thank you again and have a great day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
taoz posted Mon, 13 February 2012 at 5:01 PM
That was fast. Thanks! :)
KristiS posted Thu, 16 February 2012 at 9:30 AM
You are very welcome :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story