Taylor-Made opened this issue on Apr 27, 2012 · 5 posts
Taylor-Made posted Fri, 27 April 2012 at 1:23 PM
I just upgraded to Widows7 from Vista (both 64bit) and I'm trying to reinstall Vue 8. When I put the disk in it starts to load Vue, then says it is updating Microsoft C++2005 redistributable (x64). That's as far as I can get. It stops and tells me there is not enough disk space in Volume H and I need to free up some disk space. This would be fine if I had a Volume H on my computer. As far as I can tell, I don't.
I still have Vue 8 and my libraries in the "old files" folder Windows created when I did the clean install. I can open Vue 8 and locate the libraries, but renders have a watermark and it won't load most of the library giving me various messages about not able to load in this version - things I never had probelms with before. How do I register this and get rid of the watermark, or how can I reinstall Vue 8. Support from e-on is non existant - 3 to 5 days to answer your question?
forester posted Fri, 27 April 2012 at 6:14 PM
Taylor-Made, a dumb question, but by any chance do you have a flash drive of any sort mounted on your computer?
The reason that I ask is that a flash drive could take on such a Volume address. This could be either a temporary USB type of flash drive, or a hard mounted flash drive serving to boost your boot-up times.
Basically, there is nothing on the installation disks that writes to any specific volume other than C:. (And that, just for a few instances of the install.) So, if you are receiving a message about "Volume H" in the installation process, it is because something in your new Win 7 operating system sees a "Volume H" somewhere.
Can you access your Control Panel, and then "Hardware and Sound", and then the "Device Manager" to look and see if you have anything names as "Volume H" listed in your computer components? Can you report back here with with you find?
ShawnDriscoll posted Fri, 27 April 2012 at 8:34 PM
I haven't seen that kind of error in over a decade. It used to be a registry thing where Windows (or an app) would remember the drive it was stored on the last time it was ran. Or the last time a file was opened (in your case, on drive H:) using an app.
Normally, you can still browse for the file it is looking for though. But you don't have that option? I don't know if Vue 8 was specifically written for Windows 7, thought it did have a 64-bit mode.
Taylor-Made posted Mon, 30 April 2012 at 10:59 AM
Well, how dumb am I? I had my Avid dongle plugged it - volume H. Pulled it out and the world is right again. Sorry to waste everyone's time.
forester posted Mon, 30 April 2012 at 4:16 PM
Certainly not a waste of time. We've all done things like that.