Forum: MarketPlace Customers


Subject: download still pending

ttstand opened this issue on May 03, 2012 · 3 posts


ttstand posted Thu, 03 May 2012 at 9:06 AM

in my order #112124552 the download still is pending even though it is paid. Is there any other action that i should have completed in order to procced with the file download?

thank you in advance


TinaK posted Thu, 03 May 2012 at 1:31 PM

Hello,

 

Thank you for shopping at the Renderosity Marketplace!

 

Your downloads have now been activated.

 

To download your products, you will go to 'My Account' under the 'Members' option, then select the order number to access your download. 

 

Future purchases will be available for immediate download after payment has been recieved.

 

Please contact store@renderosity.com if we can be of further assistance.

 

Thanks

Tina

Renderosity Admin

Tina Kaylor

Community Manager


ttstand posted Thu, 03 May 2012 at 4:44 PM

works perfectly!

thanks!