Taylor Wilson, the DAZ 3D CTO, has posted an update: [quote]I want to take a moment and share the latest information we have regarding our move to a new e-commerce engine. As a result of the new store change, the DAZ 3D store is currently experiencing several issues, such as visual oddities with some store pages, product pricing not processing correctly, or checkout not always working as expected. We are working hard to fix these issues as quickly as possible, and are also working to finish standing up the new forums and to restore the support ticket system. We apologize for the inconvenience this has caused you, and we appreciate your feedback and input identifying store issues so that they can be resolved quickly. Be assured that your account data is completely safe and backed up and is being carefully and securely maintained as part of this work. As soon as the store is humming again (accurate transactions, orders processed properly, all downloads available, etc.) we will be offering special offers to help make this right, so stay tuned! In the mean time, thank you for your patience as we work things through. We have a dedicated staff of Sales and Customer Support professionals ready to assist in your orders and any issues you encounter, and DAZ 3D continues to provide an unconditional 30-day money back guarantee on all of our products so you can order with the confidence that we will take care of you.[/quote]