phey opened this issue on Jun 09, 2012 · 11 posts
phey posted Sat, 09 June 2012 at 7:27 PM
OK I have changed my avatar in the past no problem I tried today as I want to update it but it will not do it. The old one stays and the new one won't show. Is it like posting an image to the gallery only one every 24 hrs so if you post an image you have to wait 24 hrs to change your avatar?
FutureFantasyDesign posted Sat, 09 June 2012 at 8:17 PM
No, but I bet you should check your size! Or the mp's! Try optimizing the image and doing it again. I had that problem once and it was the size in mp's that was too large, made it look like it posted, but when you hit save it did not change. Hope this helps...
Ariana
Is there water in your future or is
it being shipped away to be resold to you?
Water, the ultimate
weapon...
www.futurefantasydesign.com
Hawkfyr posted Sat, 09 June 2012 at 10:19 PM
Also...make sure you change the name of the file...if it's identical to the old one...the server will call up the (Cached) old one...at least that's the way it used to be.
Tom
“The fact that no one understands you…Doesn’t make you an artist.”
FutureFantasyDesign posted Sat, 09 June 2012 at 11:48 PM
Oh good point!!!
~A~
Is there water in your future or is
it being shipped away to be resold to you?
Water, the ultimate
weapon...
www.futurefantasydesign.com
phey posted Sun, 10 June 2012 at 10:06 AM
Well no luck so far, I did change the name of the image and it is even the size they want, but it is not an image I have uploaded but that did not matter in the past. I can just go back to no avatar but that is not my wish.
I will try again in the future.
Paul J
KristiS posted Sun, 10 June 2012 at 11:55 AM
Please see the link from our FAQ section regarding changing your avatar:
http://www.renderosity.com/mod/service/index.php?questionid=1873
Hope this helps!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
FutureFantasyDesign posted Sun, 10 June 2012 at 11:59 AM
:D
Ariana
Is there water in your future or is
it being shipped away to be resold to you?
Water, the ultimate
weapon...
www.futurefantasydesign.com
KristiS posted Sun, 10 June 2012 at 1:17 PM
That's odd..when I clicked on the link, it took me to the FAQ as it shuld.
What browser were you using when you didn't see it?
Well, here is the question and response from the FAQ:
trieed to change avatar but keeps going back to the previous one.
Last modified 2010-11-27 19:51
Response
Please be sure once you upload and save the new avatar on your profile page to hit the F5 button to do a hard refresh in order to see your new avatar:)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
FutureFantasyDesign posted Sun, 10 June 2012 at 1:39 PM
I use Lunascape 6 but I have used that forever! It is the same rendering engine as FF. Never saw this particular glitch before today. But hey it is sunday, no rest for the wicked (*you know who I mean... hehehehehehe)
HugZ!
Me
Is there water in your future or is
it being shipped away to be resold to you?
Water, the ultimate
weapon...
www.futurefantasydesign.com
phey posted Sun, 10 June 2012 at 2:29 PM
I get the same page as Ariana shows. I use Firefox 9 I think that is the latest one. Hey the F5 thing worked new avatar for now anyway.
Thanks Guys.
Paul J
KristiS posted Sun, 10 June 2012 at 9:11 PM
Glad it wprked phey
I will get with the techs tomorrow...
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story