elektra opened this issue on Jun 16, 2012 · 4 posts
elektra posted Sat, 16 June 2012 at 6:25 AM
Hi,
When seeking out support on the weekend, is it better to send an email, or does someone check this forum?
Thank you,
elektra
TinaK posted Sat, 16 June 2012 at 1:02 PM
We check both. Send any issues to store@renderosity.com usually gets quicker results.
Is there anything I can help you with?
Tina Kaylor
Community Manager
TinaK posted Sat, 16 June 2012 at 1:06 PM
Hi Elektra,
I did check your account and see that you had a order that was marked unpaid. I have verified your payment and marked your order as paid so your downloads are now available.
Have a great rest of the weekend.
TinaK
Tina Kaylor
Community Manager
elektra posted Sat, 16 June 2012 at 3:04 PM
Hi Tina,
Thank you so much. That was it! :-)
Appreciate the assist.
Have a great day!
elektra