Forum: MarketPlace Customers


Subject: Duplicate orders

MtnMist opened this issue on Jun 18, 2012 · 3 posts


MtnMist posted Mon, 18 June 2012 at 6:47 AM

Hello - Yesterday I placed an order but Paypal froze and the order never went through. I tried again a little while later and it said I had no items in my cart so I assumed the entire transaction had been aborted.  I repurchased the item and then a few hours later the original transaction showed up as 'paid' in my account.  I was charged twice for the same item so may I request store credit for this amount? 

The two order numbers are:  #112149530 and #112149460

Thanks in advance,

Linda