AdamWright opened this issue on Jul 21, 2012 · 3 posts
AdamWright posted Sat, 21 July 2012 at 3:08 PM
Hello
I have placed an order (#112167320) and despite the fact that I applied $18.6 of my store credit to it, I had to pay full price on Paypal. I paid the full price but the order is showing as Unpaid and the Downloads are Pending.
Could you please address this problem?
Thanks
Adam
AdamWright posted Sat, 21 July 2012 at 3:20 PM
...and even though the $18.96 I applied to the order wasn't actually applied, my store credit has been reduced to $0.00
:sad:
TinaK posted Sat, 21 July 2012 at 4:02 PM
Hello,
I was able to verify your paypal payment and have marked your order as paid.
Your downloads are available to you now.
Thank you and have a nice day!
Tina
Renderosity Admin
Tina Kaylor
Community Manager