doarte opened this issue on Aug 30, 2012 · 2 posts
doarte posted Thu, 30 August 2012 at 11:21 AM
Hi,
I purchased Collection No. 1 last night and the downloaded the zip. Upon trying to open the zip I downloaded I found the file (*COLLECTION No.1_133843.zip) to be a bad file and can't open.
Order Summary:
Order# 112186739
Date: 08-29-2012
Status: Paid, Unshipped.
I hope you can help out with this problem.
wayne (*aka doarte)
TinaK posted Thu, 30 August 2012 at 12:25 PM
Hello,
You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.
Site mail requires only the vendor's username.
Please allow 3 full business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.
Thank you,
Tina
Tina Kaylor
Community Manager