tsarist opened this issue on Sep 01, 2012 · 7 posts
tsarist posted Sat, 01 September 2012 at 1:13 PM
Hello
I placed an order yesterday. The site took my coupon, but kept saying my Render Rewards had expired, even though it was still August.
The date on the order said August.
The clock at the top of the page said August.
I tried it a few times. Copying & pasting. Just kept coming up expired.
Frustrating.
Anyway, please give me a store credit or a refund on my credit card for $6.46.
Thanks
TinaK posted Sat, 01 September 2012 at 6:14 PM
Hello,
I have responded to you in email form.
Thanks
TinaK
Tina Kaylor
Community Manager
tsarist posted Fri, 07 September 2012 at 7:42 PM
TinaK
Hello. I emailed you, but never heard back.
Have they credited my Credit card or Store credit or whatever?
tsarist posted Sat, 08 September 2012 at 8:12 PM
Hello
Are my requests being ignored.
My emails haven't been answered nor have my posts.
StaceyG posted Sat, 08 September 2012 at 10:08 PM
Hello
Tina is off for the weekend and she was waiting on me to get with her on how to handle this and I was sick then had to go out of town for a convention.
She will be contacting you during the next business day.
Regards
Stacey
tsarist posted Sat, 08 September 2012 at 10:10 PM
Quote - Hello
Tina is off for the weekend and she was waiting on me to get with her on how to handle this and I was sick then had to go out of town for a convention.
She will be contacting you during the next business day.
Regards
Stacey
Thanks Stacey.
Didn't know what was going on.
Sorry you were not well. Glad you're back on your feet.
Take Care
StaceyG posted Sun, 09 September 2012 at 10:02 AM
Thank you:)
We will get this all resolved for you tomorrow.
Stac