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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 01 7:38 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Cant see, can't buy, selection arrows not working.


ldgilman ( ) posted Wed, 03 October 2012 at 10:47 PM · edited Fri, 30 August 2024 at 6:18 PM

I am having the same problem I had this past weekend. Namely I select an item, today it was the Moonlight Cafe. It doesn't show up in my cart. So I thought I would order it again. I couldn't because I had already ordered it. The second problem, on the lower right side are the 3 windows with the large UP and DOWN arrows, well that is not working either. I can hover over the arrows and the the curser will change to a pointing hand (finds an active link) but clicking is not moving the windown up or down.

Lastly, when I select a prop or model and click the boxes at the bottom. Normally a slide show with Next and Previous buttons pops up. Not at present, I have to open/close each image at the bottom. If there are more than 4 images, oh well I am out of luck.


TinaK ( ) posted Thu, 04 October 2012 at 9:53 AM

Hello,

Could you please tell me which browser and operating system you are using so that we can further assist you?

 

Thanks

TinaK

Tina Kaylor

Community Manager


ldgilman ( ) posted Thu, 04 October 2012 at 8:41 PM · edited Thu, 04 October 2012 at 8:46 PM

I am using IE9 with Windows 7 Pro. The problem cleared for a couple of days, then came back.

I just tested and still the same problem.


ldgilman ( ) posted Fri, 05 October 2012 at 3:23 PM

thought i wold let you know that it is working again.


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