DigitalDreamsDS opened this issue on Oct 25, 2012 · 4 posts
DigitalDreamsDS posted Thu, 25 October 2012 at 8:09 PM
TinaK posted Fri, 26 October 2012 at 1:22 PM
Hello,
The vendor has not approved your refund. As this is a tutorial and once you have "read" it you really can't "unread" it and the knowledge from the tutorial can still be used. The vendor feels as in the case the refund is not valid.
You are welcome to contact the vendor for further discussion if needed.
Thanks
TinaK
Tina Kaylor
Community Manager
DigitalDreamsDS posted Fri, 26 October 2012 at 8:32 PM
I thought the product could help me with texturing... but this is information I already know.... I mean I MAKE my own products and textures already...
In buying this product I thought It would give me more tips and/or tricks so to speak, and it didn't. I would be willing to get half of it back at least.
TinaK posted Fri, 26 October 2012 at 8:49 PM
Hello,
I understand your concerns but you will still need to communicate with the Vendor as they will be the one to approve a refund.
Thanks
TinaK
Tina Kaylor
Community Manager