Forum: MarketPlace Customers


Subject: Can't get onto website forbidden access!

julesart opened this issue on Oct 30, 2012 · 9 posts


julesart posted Tue, 30 October 2012 at 11:09 AM

ito can't get onto renderosity since Sunday.  I get a server page instead or a forbidden access page!  I have reset my modem and router, cleared the cache on all my computers at home and the same thing occurs.  When I am away for home I can get on using the data on my phone.  Can I have some help please.  Thank you.

julesart


julesart posted Thu, 01 November 2012 at 11:23 AM

Yes this is what I get when I type on the URL...

Apache 2 Test Page

powered by** CentOS**

This page is used to test the proper operation of the Apache HTTP server after it has been installed. If you can read this page it means that the Apache HTTP server installed at this site is working properly.


If you are a member of the general public:The fact that you are seeing this page indicates that the website you just visited is either experiencing problems or is undergoing routine maintenance.

If you would like to let the administrators of this website know that you've seen this page instead of the page you expected, you should send them e-mail. In general, mail sent to the name "webmaster" and directed to the website's domain should reach the appropriate person.

For example, if you experienced problems while visitingwww.example.com, you should send e-mail to "webmaster@example.com".

If you are the website administrator:You may now add content to the directory/var/www/html/. Note that until you do so, people visiting your website will see this page and not your content. To prevent this page from ever being used, follow the instructions in the file/etc/httpd/conf.d/welcome.conf.

You are free to use the images below on Apache and CentOS Linux powered HTTP servers. Thanks for using Apache and CentOS!

[ Powered by Apache ] [ Powered by CentOS Linux ]

About CentOS: The Community ENTerprise Operating System (CentOS) is an Enterprise-class Linux Distribution derived from sources freely provided to the public by a prominent North American Enterprise Linux vendor. CentOS conforms fully with the upstream vendors redistribution policy and aims to be 100% binary compatible. (CentOS mainly changes packages to remove upstream vendor branding and artwork.) The CentOS Project is the organization that builds CentOS. 

For information on CentOS please visit the CentOS website.

 

Note:CentOS is an Operating System and it is used to power this website; however, the webserver is owned by the domain owner and not the CentOS Project. If you have issues with the content of this site, contact the owner of the domain, not the CentOS project.

Unless this server is on theCentOS.org domain, the CentOS Project doesn't have anything to do with the content on this webserver or any e-mails that directed you to this site.

For example, if this website iswww.example.com, you would find the owner of the example.com domain at the following WHOIS server:

http://www.internic.net/whois.html

This is what I get when I type on Rendet renderosity.com. This has never happened before and I need help.  Thanks 

jules
Sent from my iPhone



TinaK posted Thu, 01 November 2012 at 7:16 PM

Hi Julesart,

Could you please type “my ip address” into google and send us the IP that you are  connecting from when this happens?

 

Thanks

TinaK

Tina Kaylor

Community Manager


julesart posted Thu, 01 November 2012 at 7:35 PM

It's

173.199.247.101


TinaK posted Thu, 01 November 2012 at 8:32 PM

Thanks and I will let them know what they come up with.  I wish we had the answer for you to get this fixed.

 

TinaK

Tina Kaylor

Community Manager


TinaK posted Fri, 02 November 2012 at 3:38 PM

Hi,

We have removed the block on the IP so please try again and let me know if it is working.

 

Thanks

TinaK

Tina Kaylor

Community Manager


julesart posted Fri, 02 November 2012 at 4:09 PM

No it is not.  I still get your apache test page from your server. :(


julesart posted Fri, 02 November 2012 at 4:36 PM

Thank you once again Tina!


TinaK posted Fri, 02 November 2012 at 9:15 PM

You are very welcome and it was nice to talk to you today.

I am so happy we "finally" got it working for you.

Have a wonderful wonderful weekend.

Please let me know if you need anything else.

Tina 

 

Tina Kaylor

Community Manager