SSAfam1 opened this issue on Oct 31, 2012 · 2 posts
SSAfam1 posted Wed, 31 October 2012 at 9:43 AM
StaceyG posted Wed, 31 October 2012 at 10:30 AM
It's because you added the grab bag product twice to one order and as per the information about the Grab bag posted on the product and on the front page, if you add the grab bag product more than once per order it voids out your free gift.
Please write to store@renderosity.com so they can fix this for you
Thank you