Forum: MarketPlace Customers


Subject: Double Charged

islandgurl31 opened this issue on Oct 31, 2012 · 3 posts


islandgurl31 posted Wed, 31 October 2012 at 10:26 AM

Hello I just got a couple of things and it was showing twice in my order history. I clicked on both and one was empty and the other had my order. Then went and checked my bank account and it has two orders for $8.99 each.

The order numbers are:

Order #: 112218645  (Showing my dl's)

Order #: 112218646 (Empty). Is there anything that I could do to fix it? Thank you and take care :-)


TinaK posted Wed, 31 October 2012 at 12:24 PM

Hello,

I have deleted the empty order 112218646 from your account and I have issued a credit back to your CC.

 

Please let me know if there is anything else I can assist you with today.

 

Happy Halloween.

 

TinaK

Tina Kaylor

Community Manager


islandgurl31 posted Wed, 31 October 2012 at 1:07 PM

Thank you so much :-) ! Happy Halloween