Forum: MarketPlace Customers


Subject: Charged twice for one order

OddMuse opened this issue on Jan 12, 2013 · 3 posts


OddMuse posted Sat, 12 January 2013 at 5:15 PM

Hi, I ordered Galadrel Hair for V4 and A4 today and received it via order #112264001, all looks good and downloads are active on that order . However, I appear to have been charged twice for this as another order number is showing (112264002), which went through at the same time, charging me another $8.39, but it's blank where the product and download should be. As Galadrel Hair is the only product I purchased today, I'm a bit confused as to what the second charge of 8.39 is for.

Thanks for looking into this,

Donna (aka WyckedPixie)