Forum: MarketPlace Customers


Subject: major billing error/and no product to boot :(

amberlover13 opened this issue on Mar 03, 2013 · 4 posts


amberlover13 posted Sun, 03 March 2013 at 11:08 AM

Hi,

My account name is amberlover13,

I made an order for 34.54 last night order number: 112290813 via paypal and in my account it showed, and still does that the order was made but no payment recieved.

I went to paypal this morning and i was charged not once but 3 times for the same order, and still it said no payment recieved on RO end.

SO....I called paypal, and they have reversed 2 of the charges, and sent one to you here at RO, but still my account shows no payment made...

It is my only day off this week, and I had so hoped to play with my new goodies.  Can someone check into this as soon as you have time so I can download my purchases?

Thank you,

Virginia