Forum: MarketPlace Customers


Subject: Order paid shows as unpaid

jjroland opened this issue on Mar 17, 2013 · 5 posts


jjroland posted Sun, 17 March 2013 at 11:03 AM

112298275

 

And what the heck?  Why is there no notice that it may take a significant amount of time now to access purchase?  I'd not have bothered today if I would have known it was going to have to be verified and all that first.


I am:  aka Velocity3d 


TinaK posted Sun, 17 March 2013 at 12:07 PM

Hello,

I am showing your order as paid and your downloads are available to you.

 

Please let me know if you are still seeing this different.

 

Thanks

Tina Kaylor

Community Manager


jjroland posted Sun, 17 March 2013 at 12:55 PM

Well that order did go through - I'm not sure exactly how long it took as I restarted my computer and did some other stuff during the wait.

However, now I have another order 112298336 that is now doing the same thing.  Says unpaid, but it shows paid at paypal.


I am:  aka Velocity3d 


jjroland posted Sun, 17 March 2013 at 12:56 PM

nm now that one is working too.  I guess all problems solved.  


I am:  aka Velocity3d 


TinaK posted Sun, 17 March 2013 at 1:56 PM

Just one of those days.

 

Glad you got your orders.

Tina Kaylor

Community Manager