Irish opened this issue on Apr 06, 2013 · 5 posts
Irish posted Sat, 06 April 2013 at 8:53 AM
Just purchased this product this morning. Downloded but file corrupted...tried to download again and it just goes to a blank page.
Thanks.
:)
TinaK posted Sat, 06 April 2013 at 9:30 AM
Hi Irish,
Hello,
You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.
Site mail requires only the vendor's username.
Please allow 3 full business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.
Thank you,
Tina Kaylor
Community Manager
Irish posted Sat, 06 April 2013 at 9:43 AM
Why can't I download it? Is there something wrong with the product?
I would like to try downloading it again if possible.
:)
Irish posted Sat, 06 April 2013 at 10:07 AM
I was able to download it and it is okay now.
:)
TinaK posted Sat, 06 April 2013 at 10:51 AM
Good news.
Have a great day. :thumbupboth:
Tina Kaylor
Community Manager