meghan opened this issue on Apr 29, 2013 · 5 posts
meghan posted Mon, 29 April 2013 at 10:13 AM
I'm not getting the newsletters and special mailings... I'm a Prime member and have received those specific emails.
So I checked my RR profiled and it is checked on 'Yes'. All of my filters on my email accounts are unchanged and already include renderosity. It's been going on the last two or three of months, but I haven't had time to prioritize it. Can someone let me know what might be happening and how to fix it?
Thanks
TinaK posted Mon, 29 April 2013 at 10:28 AM
Hi meghan,
I will look into this for you and let you know if I see anything else that may need to be done on your end.
I will also contact our Marketing Dept and make sure all is well there with your email address.
Thanks
Tina Kaylor
Community Manager
meghan posted Mon, 29 April 2013 at 10:54 AM
Thanks!
TinaK posted Mon, 29 April 2013 at 12:11 PM
We have removed your account from the do-not-mail list and have added the subscriber role back to your account.
We would like to share the following links with you in case you continue to have trouble.
http://www.renderosity.com/mod/emarket/index.php
Please let me know if there is anything I can do for you today.
Have a great week.
Tina Kaylor
Community Manager
meghan posted Mon, 29 April 2013 at 5:23 PM
Thank you! cross fingers for May