Amethst25 opened this issue on May 12, 2013 · 5 posts
Amethst25 posted Sun, 12 May 2013 at 5:38 PM
Hello,
I tried to make a purchase today and use the mother day coupon. Everything went along just fine but I was never taken to the Pay pal screen to acually make the payment. Now I see unpaid no shipping and no way to make the payment. HELP.. I really don't want to miss this coupon..
112329717 - $102.94 - 05/12/2013
Thanks for your help!
AmandaC posted Sun, 12 May 2013 at 8:44 PM
Hello,
It appears you had choosen to pay via cash/check/money order and that is why your downloads are unavailable and you were never taken to the PayPal screen.
I am able to delete this order for you so that you may change your method of payment, but I am unfortunately unable to change this payment method and keep this order. :(
I am emailing the email address we have on file with the items that were included in this order so that you won't have to find them again.
Thank you,
AmandaC
Amethst25 posted Mon, 13 May 2013 at 7:06 AM
That explains it. I feel stupid now.. Thank you for your help!
One more thing would I still be able to use the mother's day coupon?
AmandaC posted Mon, 13 May 2013 at 10:02 AM
Hi :)
Did you receive my email?
Amanda
Amethst25 posted Mon, 13 May 2013 at 6:29 PM
I just checked again after work and I don't see anything from you. What email address would it come from?
I did check my spam folder as well.