sturkwurk opened this issue on May 29, 2013 · 7 posts
sturkwurk posted Wed, 29 May 2013 at 10:01 AM
I have the receipt from Paypal for this order, but it's not showing up as paid.
May 29, 2013 07:30:35 PDT
Transaction ID: 3MD42655YA1891643
Is there some kind of problem going on with paypal?
I came, I rendered, I'm still broke.
AmandaC posted Wed, 29 May 2013 at 10:24 AM
Hello,
I am not able to locate this payment using this transaction ID nor am I able to locate it using your hotmail email associated with the paypal account. I am finding previous orders placed on the 24th, 26th and 27th, but not todays payment.
If you have a receipt, you may want to contact PayPal because it's not showing on our end anywhere. :(
Please let me know if I am able to further assist you with this issue, I'll be happy to help.
Amanda
sturkwurk posted Wed, 29 May 2013 at 12:27 PM
Thanks, Amanda
Heads up: I just got off the phone with Paypal - they said they are having issues right now and it should be worked out soon.
Wow- that's the first time I've seen this happen.
hopefully this will be squared away soon.
D
I came, I rendered, I'm still broke.
AmandaC posted Wed, 29 May 2013 at 12:33 PM
Yeah, I've never seen it either, I was really scratching my head over here trying to figure out why i couldn't find it. 
haha
Please let me know if you don't have it in a couple of hours and I'll check back on PayPal on our end and see if I can see any changes. (I just checked and nothing as of yet)
I too hope this is figured out for you soon! :)
Amanda
sturkwurk posted Wed, 29 May 2013 at 2:13 PM
it's been a few more hours - still no word.
I came, I rendered, I'm still broke.
AmandaC posted Wed, 29 May 2013 at 2:49 PM
Looks like they've released the payments and your downloads are now available for you :)
Took their time! Sorry about that.
Amanda :)
sturkwurk posted Wed, 29 May 2013 at 3:21 PM
Thanks! Downloading now. - weirdest paypal thing I've seen.
I came, I rendered, I'm still broke.