drifterlee opened this issue on Jun 03, 2013 · 6 posts
drifterlee posted Mon, 03 June 2013 at 3:43 PM
Hi: I upgraded to Poser Pro 2014 the day it was released. I ordered the physcical (disk) upgrade. They charged my charge card but I have not received it. Anyone get theirs yet? Thanks, Sherrie
willyb53 posted Mon, 03 June 2013 at 3:50 PM
I ordered physical disk on May 23, received May 28th. I would suggest you contact customer support.
Bill
People that know everything by definition can not learn anything
anupaum posted Mon, 03 June 2013 at 4:01 PM
Yes, I received mine last week.
drifterlee posted Mon, 03 June 2013 at 4:02 PM
Thank you!
ghostship2 posted Mon, 03 June 2013 at 5:49 PM
strangely enough they sent it to me via fedex but never emailed the tracking number to me untill I had contacted them about the same thing. in my case I recieved it later than other folks who had orered it after me. notification about shipping is usualy standard practice and helps avoid pissed off customers. I ship stuff every day using fedex to part vendors and customers at my work and always include their email in the tracking. It's part of the fedex software/website.
W10, Ryzen 5 1600x, 16Gb,RTX2060Super+GTX980, PP11, 11.3.740
drifterlee posted Tue, 04 June 2013 at 4:12 PM
I emailed them and they said they are looking into it. Most vendors don't charge your card until they ship the product.