AidanaWillowRaven opened this issue on Jul 17, 2013 · 5 posts
AidanaWillowRaven posted Wed, 17 July 2013 at 2:14 AM
Just ordered two products with my card, which I've used many, many times, and the sale shows as 'unpaid, pending'. Thinking something was wrong with my card or a typo, I try to pay with PayPal. Still, even with a receipt of payment, still my order is pending.
Anyone else havong this problem?
AmandaC posted Wed, 17 July 2013 at 9:59 AM
Hello Aidana,
I have verified your PayPal payment and your downloads are now available. This happens when a payment isn't immediately paid-no worries, we check them all the time to get them released asap for you-or you may write here or store@renderosity.com to make sure we see it sooner :) Have a great week!
Sincerely,
Amanda
AidanaWillowRaven posted Wed, 17 July 2013 at 11:03 AM
Thank you Amanda.
I won't be billed twice, since I first used my card then used Paypal, will I?
Aidana
AmandaC posted Wed, 17 July 2013 at 11:31 AM
Hi Aidana,
I don't see any pending or verified transactions on Credit Card for you. :)
Amanda
AidanaWillowRaven posted Wed, 17 July 2013 at 1:38 PM
Awesome :D Thanks :D