Irish opened this issue on Jul 27, 2013 · 3 posts
Irish posted Sat, 27 July 2013 at 6:32 AM
Just bought this item, paid with PP, received email from PP that it had been sent to Renderosity, but when I go to download the item, Renderosity is waiting for payment.
This has never happened prior to this...how long do I have to wait?
:)
StaceyG posted Sat, 27 July 2013 at 10:02 AM
Hello
I have confirmed your paypal payment and marked your order as paid.
Sometimes there is a glitch that happens when paypal is sending the payment through to our system but if it ever does just contact us here in the forum of email store@renderosity.com and we can manually mark the order as paid for you
Thank you
Irish posted Sat, 27 July 2013 at 10:50 AM
Thank you!
:)