XoechZ opened this issue on Aug 15, 2013 · 3 posts
XoechZ posted Thu, 15 August 2013 at 2:07 AM
Hello!
I have not been here for some time. Meanwhile I bought a new PC. Now I am trying to re-download and install all of my stuff. But I cant. I get the "You have reached the maximum number of downloads for this product." message for almost all of my products.
So, can you please reset my downloads, so that I can get my purchased products again?
Thank you!
TinaK posted Thu, 15 August 2013 at 9:21 AM
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
If you have this problem in the future please post in the Marketplace Support forum as your issue will be handled a little quicker as this forum is watched closely.
http://www.renderosity.com/mod/forumpro/showforum.php?forum_id=12374
Thank you and have a nice day,
Tina Kaylor
Community Manager
XoechZ posted Thu, 15 August 2013 at 10:17 AM
Cool, thank you!